Auxiliar de cobros Recibiendo CVs
E2E TECHNOLOGY SOLUTIONS
- Publicado el: 19-04-2024,
- por E2E TECHNOLOGY SOLUTIONS.
- Descripción de la Empresa: Telecomunicaciones.
Acerca de la vacante
Funciones del Puesto
1. Contact and negotiate with consumers regarding their outstanding debts in accordance with
company policies and procedures.
2. Maintain accurate and up-to-date records of all communication and transactions with consumers.
3. Utilize various communication channels, such as phone calls, emails, and digital, to reach out to
consumers and discuss payment options.
4. Investigate and analyze consumers' financial situations to determine the most appropriate course of
action for debt recovery.
5. Advise and assist consumers in developing suitable payment plans and strategies based on their
financial capabilities.
6. Monitor and follow up on payment arrangements, ensuring that consumers meet their agreed-upon
obligations.
7. Resolve consumer inquiries and disputes regarding their debts promptly and professionally, providing
necessary documentation and explanations.
8. Collaborate with internal departments, such as legal and credit departments, to obtain relevant
information and support for debt recovery efforts.
9. Stay updated on relevant industry regulations, legal requirements, and best practices related to debt
collection.
10. Achieve individual and team targets for debt recovery rates, overdue account reduction, and
consumer satisfaction.
Requisitos del Puesto
English level B2 - C1
Otros detalles
Area del Puesto
Finanzas
Ubicación del Puesto
Tibas, San Jose, Costa Rica
Salario
1100 (Dólares)
Nivel Académico
Bachillerato Universitario
Nivel de Cómputo
Office Basico (Word,Excel,Outlook)
Idiomas
Inglés: 100%